Can I Return Opened Makeup To Neiman Marcus

Return Policy & Exchanges

We want you lot to be completely happy with your order. If for any reason you lot are not satisfied, we will gladly accept your timely return of unworn, unwashed, or lacking trade. Returned merchandise should include the vendor packaging and tags and exist in the same status as when information technology was received. Used merchandise cannot be returned unless defective. A pickup and/or restock fee may use.

Return Inside Amount of Credit
0-60 days from receipt of trade 100% of purchase price
61-120 days from receipt of merchandise 75% of purchase toll
121-180 days from receipt of merchandise l% of purchase toll
181+ days from receipt of merchandise 0%

Merchandise returned more half dozen months after the delivery date will be shipped dorsum to you at your expense.

Sale and Online Clearance Merchandise
Must be returned within thirty days of receipt of merchandise.

Gifts
When a gift is returned, a Neiman Marcus Group Merchandise Credit Souvenir Card volition be issued to the gift recipient for the corporeality of the returned merchandise. The card tin can be used for purchases from Neiman Marcus, Horchow, and Bergdorf Goodman stores, catalog, and online.

Past Mail
On the dorsum of the packing slip enclosed with your gild, please notation the reason(south) for return and whether you wish to exchange the detail(s) or receive a credit/refund (depending on the original form of payment). Enclose the return section of the packing skid with your detail(s). Please use one of the return labels provided on the front of your packing slip to ensure proper return address and credit information.

If yous use a SmartLabel, a fee will be deducted from your refund. If you prefer not to utilise the SmartLabel, please transport the item prepaid and insured to Sales Sectionalization, 123 Customer Style, Irving, TX 75039. For a replacement shipping label, please telephone call one-800-825-8000.

Other Items
All fragrance and cosmetics returns must be unused, unopened, and in original packaging for a credit/refund or exchange to be issued.

Personalized and monogrammed orders cannot exist cancelled or returned.Perishable foods are non returnable.

Perishable foods are not returnable. Please call us at 1.888.888.4757 for questions nearly your perishable items.

All precious jewelry and Cartier watches must be returned inside 60 days from the date of receipt and must include all original documentation. Return/substitution policies for specific items that practice not apply to the above policy, such equally jewelry, fine fine art, etc., will exist noted on the packing slip on that item.

Delight allow ten-fourteen days for the processing of your return.

In Store
Neiman Marcus online or catalog purchases may be returned to the Customer Service section at a full-line Neiman Marcus shop (excludes Concluding Telephone call stores). You lot volition receive a return acknowledgement slip, and credit will be issued once the return has been processed at the originating warehouse. Credit for the return will not be issued in the store.

Merchandise submitted for render must exist accompanied by the original packing slip in lodge for the Neiman Marcus store to have it. Online and catalog merchandise cannot be exchanged for merchandise in a Neiman Marcus store.

Please allow 10-14 days for the processing of your return.

Shop Purchases
Any merchandise purchased at a Neiman Marcus store should be returned to a Neiman Marcus store.